FAQ

Question answer


The main questions that can arise when ordering paintings and portraits and answers to them:
How to order a portrait in Ukraine via the Internet?

You can order a portrait from a photo in Ukraine and in the city of Kyiv on our website. before the order you can see examples of our works, and if they arranged you, call our phone or send an email to the e-mail box. Do not forget to provide a photograph of the portrait in good quality.
How to pay for work?

After a call or an e-mail, we will contact you to clarify all the details. Please note that we take an advance payment of 20-30% on materials (paints, canvases, solvents, etc.). You can transfer the remaining amount to us in cash at a meeting in Kyiv, or transfer money to our card in Privatbank, or in the New Post office upon receipt of the parcel by COD.
What are the terms of the portrait?

The time it takes to make a portrait with oil paints from 7 to 14 days.
On a pencil portrait or a portrait of a pastel, the time will be much less. 2 to 5 days.

We recommend making orders in advance, but if possible, we can also make an urgent order. Urgent order will cost 50% more.
Is the delivery included in the cost of the portrait?

No. Delivery is paid separately, and the cost of work is not included. Free delivery by our courier is only possible in the city of Kyiv, by prior arrangement.
I do not live in Ukraine, can I order a portrait?

Yes. If you are ready to pay international shipping, we are ready to send you a portrait after 100% payment of its cost. You can order an oil portrait from anywhere in the world. We will gladly send it to you by any delivery service.
What artists are working on orders?

Above the writing of artistic portraits, oil on canvas is worked only by highly professional artists with a higher artistic education, many years of creative experience and having high ratings of critics and clients.
What photos are needed to order a portrait?

For the successful writing of a portrait with oil on canvas, only one quality photo is required. If you have several - you can leave them. We will return them to you later. You can also send photos for the portrait to our mailbox.
What is the delivery time for the finished painting?

The time required for the delivery of the ordered painting is determined by the distance from us to your locality. We are located in the city of Kyiv. Usually it takes 2-3 days for delivery by New mail. But there are exceptions. More information you can find on the site "New Mail".
Is the frame included in the kit, or should it be ordered separately?

The frame is not included in the kit and it must be ordered separately. We can help you with the choice of baguette for the frame, order and dress the frame on the picture, but this is paid separately.
Regular customers can expect a discount?

Naturally, our regular customers can expect a small discount. This is discussed separately with each client. Our prices are among the lowest, and therefore we can not give a big discount - this is due to the high cost of consumables for painting.

Painting for sale. Portraits of order in Kyiv
Can I fix or add details to the finished picture?

In order to exclude all possible misunderstandings, before ordering, inform us in the most complete way about the future work. After the end of the work, our artist will send you a photo of the finished portrait to the mailbox. If something does not suit you, the artist will make all necessary corrections and adjustments for free. However, before starting work, it is recommended that you familiarize yourself with the already completed works in the "Portfolio" section. If you are completely dissatisfied with everything and you do not know what you want, or you constantly have new requirements that were not said a word before starting work, we reserve the right to terminate any relationship with such a client without returning a deposit, since the amount of the deposit is spent on consumables (paints, canvases, brushes, solvents, brushes, etc.)
Can I paint a portrait with several people in different photos?

Yes, this option is possible. Photos should be in good quality.
Does the price of the portrait have additional details, add interior, background, etc.?

We offer all our clients the writing of portraits according to individual wishes. If you have special requests, they are paid separately. For example, a portrait on a background of a landscape or an interior will cost more than a portrait on a homogeneous background.
If a few are portrayed, will the price be higher?

Yes, the cost of the portrait affects the number of people depicted on it. This is natural, since the amount of time and effort expended is greater.
What are the minimum and maximum canvas sizes for a portrait?

The minimum size for a portrait is 30x40cm. The maximum size is 100x80 cm.

How to care for a portrait so that it lasts as long as possible.

Like any work of pictorial art, the portrait needs attention and care. From time to time, the paintings should be dusted with a special soft brush. It is not allowed to clean the picturesque layer with the use of chemically active detergents. Also, pictures and portraits must be protected from exposure to moisture and direct sunlight. Unusual sudden changes in temperature and humidity.
What is the period of storage of the portrait?

When writing artistic portraits to order in the city of Kyiv, we use only the highest quality consumables, paints, canvases, solvents. With proper care, such a portrait can persist for at least 300 years.

If you have any questions, we will gladly answer them in a personal besside.

Price for portraits

Oil on canvas portrait:
30x40cm From UAH 1400;
40x50cm From UAH 1800;
50x60cm From UAH 2600;
60x80cm From UAH 3500;
80x100cm From UAH 4000;
Portrait of a pencil on a paper 30x40cm. from UAH 300.
If you portray more than one person, the price increases.
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